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Policies & Conditions
Payment Options:
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We accept USA issued Visa, MC, Discover and PayPal (Confirmed Addresses Only).
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We do not accept Money Orders, Checks, or American Express.
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Sales tax will be charged
Product Conditions:
Our items are categorized into three conditions types, following are the descriptions for each.
As-Is
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Items are consumer returns and there is a chance that the merchandise is defective, may have missing components or minor scratches or defects.
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We do not and will not plug in or power up the merchandise to verify functionality.
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Accessories such as remote controls, batteries, cables or paperwork may or may not be included.
Open Box
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The outer packaging may be worn and re-taped, and the item should function properly. However, because the item was opened and returned, there may be evidence of minor use, scuffmarks and scratches outside the viewing area.
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Some accessories may be missing and will be the discretion of the customer to replace at their own expense. Since we do not do a detail inventory of the box, we do not know what, if any, accessories are missing.
New
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Items are sealed in their original packaging
Shipping Policies:
Items are either posted for shipping or pick up within 72 hours; following are the policies for both.
Pick Up
Customers must pick up this item directly at 54223 Hwy 210 on Monday - Friday 9am - 6-pm or Saturday 9am - 1pm or contact us, at
info@dietzsdeals.com
to get a carrier rate.
Pick Up Policies:
Customer Pick Up:
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Pick Up date MUST BE 72 hours after purchase.
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If you do not pick up merchandise within the 3 days we will cancel the order and refund your payment, minus the handling fee.
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Before the merchandise is released we will ask for photo identification and copies of the Dietz's Deal payment confirmation (print after checkout process) and pick up confirmation emails.
**Note: Shipping fees will not be reimbursed for shipment refusals.
Shipping
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We ship all orders within 3 business days after your payment clears.
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Our warehouse is closed on holidays and Sundays
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All orders ship via FedEx ground unless otherwise stated in the listing.
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We only ship to locations within the contiguous United States (48 mainland states)
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We DO NOT ship to PO Boxes or APO/FPO addresses.
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We DO NOT combine shipments for multiple purchases.
Return/Exchange Policy:
Each of our Product Conditions has a different Return policy, please read below to get detailed information.
For New items the following applies:
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If an item does not function properly or is different from the description, please contact us, at
info@dietzsdeals.com
, within 48 hours of receipt and we will make arrangements to exchange the product. If an item in not available, we will refund your total payment.
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Exchanges or refunds will not be processed until the original item is returned to the warehouse and inspected.
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Exchanges or refunds will not be granted for items with minor scuffs and/or scratches outside the viewing area.
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Once the 48 hours have passed, we will not extend exchange privileges or refunds.
For Open Box and As-Is items the following applies:
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All sales are final. There are no returns or exchanges unless the item you receive is a different model from that which you purchased.
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If an item is not the same model as that in the description please contact us, at
info@dietzsdeals.com
, within 48 hours of receipt and we will make arrangements to exchange the product. If an item is not available, we will refund your total payment.
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Exchanges or refunds will not be processed until the original item is returned to the warehouse and verified.
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Once the 48 hour window has passed, we will not extend exchange or refund privileges.
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